Turn inbound interest into the next step for your business.

Respond to new leads in minutes across email, SMS and chat. AUCTORA’s Sales Follow-up Agent qualifies prospects, handles objections and follows through—whether the next step is a sales conversation, an order or a booking.

We set up, connect and maintain the agent around your business process.

Talk to AUCTORA Start with a discovery call to discuss your sales process, tools and fit.

New enquiries need attention. Your team already has work to deliver.

For B2B service businesses, winning new work often sits alongside delivering existing work. An enquiry arrives during a client meeting. A prospect needs an answer before booking. A promising conversation goes quiet and needs another follow-up.

Each step is small. Together, they create a steady demand on your team.

The Sales Follow-up Agent handles that recurring work, helping prospects progress while your team focuses on the decisions and conversations that need their attention.

Follow through beyond the first reply.

Respond while the enquiry is fresh

Engage new leads in minutes across email, SMS and chat. Give prospects a timely response when your team is occupied with clients, meetings or delivery.

Qualify against your criteria

Establish whether an enquiry fits your business using the criteria you define. Handle objections within the agreed scope and identify the appropriate next step.

Pick up stalled conversations

Run multi-step sequences to follow up with prospects who haven’t replied and nudge stalled deals. The cadence and stopping points follow your sales process.

Take an order or complete a booking

When your process allows, the agent can take an order and record it in your CRM, complete a booking in your booking system, or arrange a meeting on a rep’s calendar.

Update the systems behind the conversation

Record relevant information in your CRM or booking system as the workflow progresses, reducing the administration around enquiries, orders and appointments.

Your process determines what happens next.

Qualification is one step in the workflow. What follows depends on how your business sells and delivers its services.

Enquiry Qualify Next step follows your process

Path 01Sales conversation

Hand over to a rep

For a service that needs a sales conversation, the agent can qualify the prospect, arrange a meeting and hand the conversation to a rep.

Path 02Order or booking

Complete the order or booking

For a service ready to order or book, the agent can continue through order capture or booking and record the details in the relevant system.

Path 03Separate agent

Continue after the sale

For work that continues after the sale, a separately configured specialist agent can handle a defined next task, such as fulfilment follow-up or shipment updates.

These are example workflows. AUCTORA defines the scope around your business: what the agent handles, which systems it updates and when responsibility passes to your team or another agent.

A managed service, from setup to ongoing maintenance.

Configured around your business

AUCTORA sets up the agent around your qualification criteria, follow-up process and the actions it should take. That includes defining where a person needs to step in.

Connected to supported tools

We connect the agent to supported communication, CRM, calendar and booking systems. Compatibility with your existing setup is established during discovery.

Maintained after deployment

AUCTORA maintains the agent on an ongoing basis. Your team has a service partner responsible for the agent beyond the initial setup.

AI sales agent following up with leads while the team handles client work

Keep your team involved where their judgement matters.

Some enquiries need a straightforward answer and a booking. Others need a detailed discussion, an exception or a commercial decision.

The workflow can reflect that distinction. Routine steps stay with the agent; situations requiring human involvement move to your team at the agreed point.

The aim is to reduce manual chasing, scheduling and record keeping while preserving a clear owner for each stage of the customer journey.

See how the service could fit your business.

A working demonstration is available to help you assess the agent.

The first step is a discovery call. We’ll discuss how enquiries reach your business, what makes a prospect suitable, which actions should follow and what systems are involved.

That conversation establishes whether the service fits your process and what a suitable scope would include.

Talk to AUCTORA

Frequently asked questions

B2B service businesses handling inbound enquiries, particularly where responding, qualifying and following up compete with client delivery and other operational work.

Give your enquiries a clear path forward.

From the first response to a conversation, order or booking, build follow-up around the way your business works.

Talk to AUCTORA Discuss your sales process, tools and fit on a discovery call.